united airlines

Last week, a United passenger exited a plane in perhaps the most humiliating way. As videos emerged of a bloodied, screaming, and disoriented man being forcibly removed from a seat he paid for, shock and horror consumed us all. There was no corporate empathy from United for David Dao as he was manhandled from the plane waiting at the gate, and visibly injured in the act and no crew intervened. Continue reading How can the United Debacle Inspire a Growth Mindset